Here you can find the answers to our commonly asked questions.

Delivery time depends on your location and which warehouse your items dispatch from. Normally orders get processed the same day as they go through our checkout and can be expected to arrive as early as three days. Be aware that delivery may take up to two weeks in some cases. Contact our support in case of worrying delivery times.

Warehouse location varies between different brands, but all of the warehouses are located inside the borders of EU. EU member state citizens don’t have to worry about taxes or duties. 

Of course, if the return policy requirements are met. For instance, the item condition must be unused and the product must be in its original unbroken package. Your product also has to be returned in 14 days after receiving it. Read more on our Return Policy site. 

We highly value our customers’ privacy and safe shopping. This website is based on trusted platform, has SSL Certificate and the payments go through a popular gateway, Stripe.

It should be clearly seen if a product is out of stock and orders cannot be placed on such products. Sometimes there still might be errors and the products that are shown available are out of stock. We would then contact you and suggest a solution, if your order went though.